The golf shop counter staff is an essential part of the experience of the golfers and golfers are the cornerstone of our operation. This position requires managing simultaneous tasks as getting golfers called to the first tee on time and ringing in golfers will all happen at the same time. The counter staff has many duties throughout a shift and depending on the shift, some duties will vary. There are three different shift possibilities for counter staff: Open, mid and closing shifts all start at different times and while many of the demands will be similar there are specific demands in each role that don’t necessarily relate to the other counter staff roles. It is important to understand how all of the roles fit together so that there is a general direction each staff member is headed each day from the opening of the golf shop to the closing that evening.